Terms and Conditions for Parents' Night Out
(Please keep for your reference)
'We / Our' is a reference to The Showstoppers Group (M & R Performing Arts Ltd)
Any reference to “You/Your” is the child’s parent / carer
PNO is a reference for 'Parents' Night Out' Events
You are required to adhere to the timings of the event. If you are more than 5 minutes late to pick up your child we will charge you £10 for every 5 minutes thereafter and this could could affect them being allowed to another PNO event.
If it will not be you or your partner picking up your child, you must inform Miriam or Rosanna in writing via email to email@example.com and ensure that we are aware of this arrangement. If there is a change of arrangement during the evening regarding who is to pick up your child, please inform us in writing via email to firstname.lastname@example.org and ring Miriam on 07763 915 011 or Rosanna on 07979737769. Please also send a text.
Children are not to bring any snacks unless pre-arranged and if they do it must not contain nuts.
There will be member of staff present who is First Aid qualified.
Any Mobile Phones or tablet devices are to be placed in a box on arrival and not to be used throughout the evening.
We take no responsibility for any lost personal items on site but will of course do our to help locate them.
Booking arrangements and payment
Bookings form must be completed and submitted through www.theshowstoppersgroup.co.uk and any other correspondence relating to Showstoppers must be made via email to email@example.com.
Your child’s place is only confirmed once we have received the booking form, full payment has been made and we have confirmed their place in writing.
If we are fully booked when we receive your form and payment, we reserve the right to put your child on the waiting list until a space becomes available. We will return your payment if this is the case.
If you bring a new friend to a PNO event you will get £5 off your next PNO event with us. You can only claim this discount once per event.
Payment must be made upfront termly via bank transfer and by the deadline specified on the Showstoppers website.
If we fail to receive payment by the date specified, we reserve the right to accept another child from our waiting list.
Fees are reviewed every Event.
Health and Safety
In the event of an emergency we will endeavour to contact the designated emergency contact number as soon as is reasonably possible.
In the event that your child requires medical treatment, including the administration of local anesthetics in any emergency during his/her stay at Showstoppers, we are entitled to act as we consider necessary.
Students participate at their own risk and are obliged to inform us of any existing injuries or medical condition on their booking form.
We are entitled to use plasters, cleansing wipes and can support them in changing their clothes in the event of them becoming wet or soiled due to an accident unless stated otherwise on your booking form.
We will from time to time take photographs and film footage of students during the event to use for Showstoppers marketing and publicity material. If you do not wish for your child to be photographed/filmed please state this clearly on your booking form.
We do not tolerate under any circumstances any antisocial behaviour, bullying, exclusion or any other behaviour that is deemed disruptive to the other children or staff. If your child is showing signs of the behaviour described, you will be telephoned and your child will not be able to attend Showstoppers anymore. You will not be refunded.
We reserve the right to exclude students from PNO events at our discretion.
We reserve the right to make changes to the staff.
Parents' Night Out Events with Showstoppers are by their very nature not absolutely free from hazard. Showstoppers makes every effort to minimise risk to participants. Showstoppers only accepts liability for physical injury to a participant that is shown to result from negligence on the part of Showstoppers. You acknowledge that other loss, damage and expense (including without limitation, loss of money, loss or damage to clothes and possessions, losses arising on the cancellation of a booking and the expenses of delay and the harm caused other than by negligence of Showstoppers) however arising is not the responsibility of Showstoppers and Showstopper’s liability is hereby limited.
Cancellation & Other Circumstances
Your child's place at PNO is only guaranteed for the one event specified providing that payment is received by the date specified on the website.
All payment is non-refundable and ff you need to cancel your child's place you will not be entitled to any refund apart from in exceptional circumstances such as family bereavement or a serious medical illness.
In the unlikely event that the venue has to terminate classes, then any costs already paid by you for the remainder of the term will be refunded in full.
If your child becomes unwell and is not able to attend a session you will not be refunded and we do not accept swapping another child in their place. This is due to security reasons.
If in an exceptional circumstance Showstoppers needs to cancel a session, we will notify you as soon as possible in writing via email and text and it is then your responsibility to make alternative arrangements for your child.